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Privacy Policy - Website

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.voxxyworld.com (the “Site”).

Protecting your private information is our priority. This Statement of Privacy applies to https://www.voxxyworld.com and governs data collection and usage. We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

Similar to other commercial websites, our website utilises a standard technology called ‘cookies’ (see our ‘cookies policy’ below for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

INTRODUCTION

This Policy sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use, or otherwise act on information.

  1. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

  2. Voxxy undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

  3. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.

  

WE DO NOT SELL, RENT OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES

Voxxy may share data with trusted partners to help perform statistical analysis, send you email or postal mail, and provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Voxxy, and they are required to maintain the confidentiality of your information.

Voxxy will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on Voxxy or the site; (b) protect and defend the rights or property of Voxxy; and, (c) act under exigent circumstances to protect the personal safety of users of Voxxy, or the public.

WHAT KINDS OF INFORMATION DO WE COLLECT?

Voxxy may collect personally identifiable information such as your: Name, Email address DoB and Voice Content when you access our services.

Voxxy encourages you to review the privacy statements of websites you choose to link to from Voxxy so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Voxxy website.

THINGS YOU DO AND INFORMATION YOU PROVIDE

We collect the content and other information you provide when you use our Services, including when you sign up for an account, create or share, and message or communicate with others. This can include information in or about the content you provide, such as the location of a photo or the date a file was created. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.

THINGS OTHERS DO AND INFORMATION THEY PROVIDE.

We also collect content and information that other people provide when they use our Services, including information about you, such as when they share a voice note relating to you, a photo of you, send a message to you, or upload, sync, or import your contact information.

YOUR PERSONAL DATA

We’ll collect this to: 

  • Register an account, verify identities and verify the accuracy of your information.

  • Develop, operate, improve, maintain, and protect our Products.

  • Send you communications. For example, we may use email or app-based notifications to respond to support inquiries, share information about our Products, and tell you what’s happening on Voxxy.

  • Monitor and enhance the safety and security of our Products.

  • Monitor and analyse user engagement, trends, and usage.

  • Handle and record user rights requests, including opt-ins and opt-outs.

  • Prevent fraud or other unauthorised or illegal activity.

  • Enforce, investigate, and report conduct violating our Terms of Service, Community Guidelines, or other policies.

  • Respond to requests from law enforcement agencies or other government agencies, and comply with legal or regulatory requirements.

DEVICE INFORMATION

We collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the device information we collect:

  • Attributes such as the operating system, hardware version, device settings, file and software names, and types, battery and signal strength, and device identifiers.

  • Device locations, including specific geographic locations, such as GPS, Bluetooth, or WiFi signals.

  • Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number, and IP address.

INFORMATION FROM WEBSITES AND APPS THAT USE OUR SERVICES

We collect information when you visit or use third-party websites and apps that use our Services (like when they offer our Like button or Voxxy Log In or use our measurement and advertising services). This includes information about the websites and apps you visit, your use of our Services on those websites and apps, as well as information the developer or publisher of the app or website provides to you or us.

RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this privacy notice, Voxxy keeps your personal information only for as long as required by us:

  1. To provide you with the services you have requested;

  2. To comply with other laws, including for the period demanded by our tax authorities;

  3. To support a claim or defense in court.   

      

OPT-OUT & UNSUBSCRIBE

We provide users the opportunity to opt-out of receiving any or all communications from us by messaging us at info@voxxyworld.com or clicking any unsubscribe button that may be located at the bottom of e-mails they receive from us at any time. 

YOUR RIGHTS

You are entitled to the following rights under applicable laws:

  1. The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form.

  2. The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.

  3. The right to erasure: under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.

  4. The right to object: to certain processing activities conducted by us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to the processing of your personal data for direct marketing purposes.

  5. The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used, and machine-readable format.

 

ACCEPTABLE USE

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior is outlined in the ‘SAFETY AND COMMUNITY GUIDELINES’ in Terms and Conditions. 

THIRD-PARTY ANALYTICS

We use automated devices and applications, to evaluate usage of our Site and, to the extent permitted, our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use tracking technologies to perform their services.

VERIFICATION OF YOUR INFORMATION

When we receive any request to access, edit or delete personally identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

ENCRYPTION OF DATA SENT BETWEEN US

Voxxy website uses Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

HOW YOU CAN COMPLAIN

If you are not happy with our privacy policy or if any complaints, then you should tell us by email. Our e-mail address is info@voxxyworld.com 

REVIEW/MODIFICATION OF THIS PRIVACY POLICY

Voxxy may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We solely advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us through:

E-mail:  info@voxxyworld.com 

COOKIES POLICY

The Voxxy website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • To track how you use our website

  • To record whether you have seen specific messages we display on our website

  • To keep you signed in to our site

  • To record your answers to surveys and questionnaires on our site while you complete them

  • To record the conversation thread during a live chat with our support team

 

WHY WE USE COOKIES ON OUR WEBSITE

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site and do not transfer any personal information to any other party.

Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY

Information about your computer hardware and software may be automatically collected by Voxxy. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Voxxy website.

Requests by your web browser to our servers for web pages and other content on our website are recorded.

Our website records information such as your geographical location, your Internet service provider, and your IP address. We also record information about the software you are using to browse our websites, such as the type of computer or device and the screen resolution.

Voxxy uses this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you.

USE OF RE-MARKETING

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

Voxxy may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.